Media streaming with an internet radio

[Steve]

I found this http://www.bitwiseim.com/wiki/index.php?title=Using_UPnP_on_Windows_XP if you look at enabling UPNP in windows xp further down the page. Hope its helpful, confirms about displaying the router icon

[dudwell]

Simon, the manual says Connectivity WiFi    802.11b and 802.11g supported with WEP and WPA/WPA2 encryption

I'm no expert but that looks pretty standard to me? I've studied the Wireless Network Setup wizard but I've held back from going through it again. I'm uncertain what choices to make. For example I don't have a USB flash drive (though I suppose my USB external hard drive would do?) or if I go about things manually how could I enter settings into the radio?

Anyway the radio is connected wirelessly to the router or it wouldn't play internet radio....

Stevethegas, that makes daunting reading. Isn't the bit about blaming solar flares depressing? I'll blame the Tiscali infestation of my router instead. I tried to put into practice what I could, finding most of the settings to be already correct and making one change only: somewhere I changed something from "manual" to "automatic" (sorry to be so vague but I'm crumbling). Powered everything down, re-booted everything. No joy.

Time for a break I think.

[Rik]

I agree, if 'net radio is workig, how can it be a firewall issue. To my mind, it has to be something to do with sharing or the software doing the streaming. Unfortunaely, as I don't do it, I can't think of any practical tests.

[Glenn]

Thanks Glenn and Sebby. I'm rapidly getting out of my depth here!

I'm taking the liberty of copying part of the manual's troubleshooting guide - the more "techie" part - in case anyone can spot something relevant. It's the only place there's mention of ports:-

3. Check that your network's firewall is not blocking any outgoing ports.
As a minimum, the radio needs access to UDP and TCP ports 80 and
123. Port 53 may be required for DNS. Some Internet radio services
may require additional ports to be open. The use of Windows Shares
requires access to UDP and TCP ports 135 - 139 and 445. Windows
Media Player 11 will allocate a port number for UPnP media sharing
and will configure Microsoft's Windows built-in firewall appropriately.
Other firewall software may require configuration for UPnP or to allow
particular IP addresses to have trusted access.
4. Check that your access point does not restrict connections to particular
MAC addresses (sometimes called MAC address filtering).

4. Check that your access point does not restrict connections to particular
MAC addresses (sometimes called MAC address filtering).
You can view the radio's MAC address using the menu items 'Main
Menu' -> 'System setup' -> 'Internet setup' -> 'View settings' -> 'MAC
address'. Note that the WM-202 radio has both wired and wireless
MAC addresses. These are identical except for the first octet.
A wireless MAC address will typically be of the form
00:13:E0:xx:xx:xx
A wired MAC address will typically be of the form
02:13:E0:xx:xx:xx

Remember: the internet radio mode works perfectly. It's  the media-sharing mode that doesn't.

Stevethegas: its 6.2.29.2 and the SpeedTouch is one of those Tiscali pre-configured things. Could the so-and-so's have planted a delayed action device in it? Only joking...

The ports highlighted above may need to be opened on both the firewall and the router

[Steve]

You managed to change something from manual to automatic I presume that was the SSDP discovery service? Did the service then start? It did say it can take a little time before UPNP devices are discovered that must be the black magic bit.

[dudwell]

Glenn, thank you, I'll try to figure out the bit you highlighted in red tomorrow but actually I'm more interested in the UPnP method which, it appears, ought to be taken care of by WMP 11.

stevethegas, yes I think it must have been the service you mention. I didn't notice anything starting. A long time has passed and nothing has changed.

Now a surprise: the least "techie" person you could imagine, Mrs Dudwell, made a suggestion. The two lines of communication which are working - laptop to router, radio to router - are meeting in the router but not joining up properly. Maybe the router isn't OK, it was after all a cheapy (SpeedTouch 585 v6 off eBay which turned out to be Tiscali pre-configured). Why don't I buy another router, a respectable one this time?

Not a bad idea? Useful to have a spare anyway. What should I get? I quite like the SpeedTouch actually. v6 or v7? It's only 580 metres to the exchange.

Recent  BT speed test:-

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 7616 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 4719 kbps

[Rik]

I'd suggest a 585 v6 or a Netgear DG834G v4.

[dudwell]

Thanks Rik. Sticking with the 585 v6. It may even come with instructions this time I'll leave you and all the other helpful IDNetters in peace...... at least until I've tried it.

[Glenn]

You should be able to download the manual for the current router

[dudwell]

Yes Glenn, thank you, but the 585 manual is curiously unhelpful for actually setting the thing up. I managed it eventually and no doubt it will seem easier next time.

[Steve]

If you think that one is unhelpful try the Command Line Interface manual absolutely double Dutch, to me at any rate

Somewhere I have the instructions for getting rid of tiscali  on that router, if you need them I will try and find them

[dudwell]

Thank you Steve but the plan is to make the old 585 a spare. If the new one turns out to be Tiscalified I shall be very cross as it's about double the price.

[Steve]

As an aside cant see why anybody would want UPNP and portforward with Tiscali, they will have blocked the ports at their end anyway.

[Sebby]

Best of luck with this one. Incidentally, can the Tiscali-branded ones not be flashed with generic firmware using the SpeedTouch updater tool?

[dudwell]

Just a couple of quick questions - because I'm not doing anything serious until my new router arrives ( and it was supposed to come yesterday):-

1. Am I right in suspecting that Tiscali (and doubtless other ISPs) smuggle mysterious changes deep into the routers they pre-configure for their customers?

2. If I've uninstalled ZoneAlarm and (temporarily) disabled the XP firewall and I still don't get media sharing to work then it can't be a firewall problem, can it?

By the way I've succeeded in pinging the radio from the laptop (why didn't I think of that before?) so there is laptop to radio connectivity.

[Steve]

Another question below the UPNP tickbox on the 585v6 there is a box for extended security. mine is unticked.

[dudwell]

Mine's unticked too Steve.

[Steve]

 dudwell, I have found a UPNP test program http://www.junegillespie.plus.com/UPnPTest.exe running on mine every thing comes out as passed, interested to see if you get the same.

Should you fail any of the 8 tests there is a link provided to a possible solution

I think the Tiscali firmware is the same but the default template is modified

Unsure whether zone alarm uninstalls without issue.

[dudwell]

Very interesting Steve, thank you. Results:-

TEST 1 - Operating System Support - PASSED
TEST 2 - SSDP Service Running Check - PASSED
TEST 3 - SSDP Service Automatic Check - FAILED
TEST 4 - UPnPHost Service Running Check - PASSED
TEST 5 - UPnPHost Service Automatic Check - FAILED
TEST 6 - UPnP Framework Firewall Exception Check - PASSED
TEST 7 - Adapter #0 - 192.168.1.64 - FAILED
TEST 8 - Get External IP Address - FAILED


No time to investigate further at the moment. I'm supposed to be gardening! I'll return to this later.

[Rik]

Nice find, Steve. 

[dudwell]

I'm progressing!:-

TEST 1 - Operating System Support - PASSED
TEST 2 - SSDP Service Running Check - PASSED
TEST 3 - SSDP Service Automatic Check - PASSED
TEST 4 - UPnPHost Service Running Check - PASSED
TEST 5 - UPnPHost Service Automatic Check - PASSED
TEST 6 - UPnP Framework Firewall Exception Check - PASSED
TEST 7 - Adapter #0 - 192.168.1.64 - FAILED
TEST 8 - Get External IP Address - FAILED

But now another quandary. While doing the above, my new SpeedTouch 585 arrived at last and they've given me a free upgrade to v7. No sign of Tiscali anywhere. Now do I continue to struggle to pass tests 7 and 8 or do I switch to the new one? Well I think I've decided to do the latter unless someone quickly advises otherwise.

"I may be gone for some time"

[Distant sound of sighs of relief]

[Rik]

I'd switch - it may solve the problem and give you a better speed at the same time.

[Steve]

Encouraging I suppose because we managed to get to the source of the problem. If you can pass test 7 by changing the router, sounds like test 8 will be ok also. If the new router fails to solve the problem at least the program link relating to further firewall issues etc may get you right in the end.Good luck.

[dudwell]

Well I'm back with the new router up and running after a struggle. At Quick Start Guide step 5 the gateway's welcome screen is supposed to be automatically displayed after opening a web browser (I chose IE7). All I had was a blank screen. So I went to the address which opened the old router's pages. Success of a sort. I could go to "setup" and work forward from there. Obviously I now have an internet connection. BUT:-

1. The dreaded T word still appears, squashed, at the top right-hand corner of  router pages!! Have I irredeemably contaminated my shiny new router?

2.  The radio connects to internet radio again once I had changed the WPA key.

3. Pinging what the radio declares is its IP address doesn't work (times out).

4. Steve's brilliant find still reports "fail" for tests 7 and 8. I don't have any other firewall than Windows (and disabling that doesn't help). Never had Norton anything. Already have the optional networking components "Internet Gateway Device Discovery & Control Client" & "UPnP User Interface". UPnP is enabled in router.

5. Needless to say media sharing still doesn't work.

6. Head is splitting.

7. Mrs Dudwell is convinced I'm quite mad.

Giving up for today.

[Simon]

  for effort, Dudwell!  Sorry I can't help, but I'm sure someone will come up with a solution.