Webmail Down Again?

Pez · Jul 24, 2008, 15:09:49

For some reason I'm getting 'Login failed' while using the webmail? Is anyone else getting this?

Simon · Jul 24, 2008, 15:14:38

Seems OK here. Are you using the new secure log in, or the normal one?

Pez · Jul 24, 2008, 15:16:27

Quote from: Simon on Jul 24, 2008, 15:14:38
Seems OK here. Are you using the new secure log in, or the normal one?

I've tried both of them, both give the Pink error box with 'Login Failed'

Simon · Jul 24, 2008, 15:20:43

I got that the first time, but that was because I got the password wrong. All OK after that.

Pez · Jul 24, 2008, 15:23:45

Quote from: Simon on Jul 24, 2008, 15:20:43
I got that the first time, but that was because I got the password wrong. All OK after that.

Very strange, I just checked my password in the Customer Login on the homepage and it is all correct.

Tacitus · Jul 24, 2008, 15:33:42

Just tried it via the secure link and it seems OK.

Rik · Jul 24, 2008, 15:42:38

Fine here, both normal & secure. Best give support a ring, Pez, they can reset your password if necessary.

Steve · Jul 24, 2008, 16:12:38

Quote from: Pez on Jul 24, 2008, 15:23:45
Very strange, I just checked my password in the Customer Login on the homepage and it is all correct.

Sorry to be obtuse I presume you checked your email password as my customer login password is different